FAQ’s
Can I change or cancel an order?
Our orders are processed very quickly but we will be more than happy to change or modify an order if possible. Please call one of our customer service representatives at 888-551-7818 or Email Us right away
Will I be charged sales tax on my order?
All orders shipped within the state of Florida are required by law to be charged Sales tax.
Can I purchase gift cards online?
Yes you can. Gift cards are available in a range of amounts from $20.00 to $500.00 and are valid when they arrive. You can have one sent right away via a printable E-Gift card. To order your E-Gift card now click here
*ALL GIFT CARDS EXPIRE ONE YEAR FROM PURCHASE DATE*
What is your product pricing and availability policy?
Unique Gift Art reserves the right to offer all or part of our merchandise through our Web site at any time. Unique Gift Art reserves the right to add or remove items from our Web site at any time using our discretion. Reasons for promotional sales or discounts offered vary. Some examples may be seasonal, overstock, etc.
How do you determine the shipping charges?
Shipping cost is based on the amount you order. The charges shown below are for a single address. "Order Amount" includes the total price of the items, plus applicable taxes and surcharges.
Shipping Rates
|
$0 to $20.00 |
. . . . . . . |
$6.25 |
|
$20.01 to $30.00 |
. . . . . . . |
$7.25 |
|
$30.01 to $45.00 |
. . . . . . . |
$9.50 |
|
$45.01 to $60.00 |
. . . . . . . |
$10.95 |
|
$60.01 to $75.00 |
. . . . . . . |
$12.95 |
|
$75.01 to $100.00 |
. . . . . . . |
$13.95 |
|
$100.01 - $150.00 |
. . . . . . . |
$15.95 |
|
$150.01 - $200.00 |
. . . . . . . |
$18.95 |
|
$200.01 - $300.00 |
. . . . . . . |
$20.95 |
|
$300.01 and up |
. . . . . . . |
$24.95 |
What is your return and exchange policy?
We provide a 100% guarantee on our merchandise. If any Unique Gift Art purchase fails to meet your expectations for any reason, return it within 30 days for an exchange or FULL refund of the merchandise purchase price. All returns must be in new and unused condition to ensure a full refund.
Is the credit card information I provide secure on your website?
Absolutely. At Unique Gift Art protecting your order information is one of our highest priorities. Unique Gift Art makes every effort to protect your online order information by using Secure Sockets Layer (SSL) technology, an encryption technology that works with Netscape Navigator, Microsoft Internet Explorer and AOL's browser so that your personal information cannot be read as the information travels over the Internet.
What is your privacy policy?
To view our complete policy please click here
How can I be removed from your email list?
Unique Gift Art gladly provides customers the opportunity to opt-out of receiving any future correspondence. Simply reply to the email sent from Unique Gift Art with the word “Unsubscribe” in the heading. If you have any problems feel free to Email Us or contact one of our customer service representatives at 888-551-7818
ORDER STATUS
How can I check the status of my order online?
Simply Email Us and we will respond right away with the status of your order.
You can also send an email to: uga@uniquegiftart.com or call us on our toll-free number 888-551-7818
BROWSER REQUIREMENTS
Minimum
required browser version:
Netscape Navigator 6.1
Internet Explorer 5.0
Suggested
browser version:
Netscape Communicator 6.1+
Internet Explorer 6.0
Our site is designed to be viewed at a screen setting of 800 x 600. If you would like to see more of the page on your screen at one time, use the 1024 x 768 setting. FYI: The type and images will be smaller with this higher resolution.